#2
Global BPS ranking
Cognitive Business Operations
TSAR IT
Reimagine Business Process Services with a TCS-inspired experience stack.
Pair GenAI-native talent, automation factories, and global delivery centers to remove friction, compress cycle times, and supercharge experience scores across every process tower.
60%
Faster cycle times
15k+
Domain specialists
Spotlight
Unified finance, procurement, and CX runway
TSAR unified finance, procurement, and supply chain operations on a cloud workflow backbone, embedding AI assistants and command-center visibility across 28 countries.
- 11-day faster close with 98% straight-through processing in record-to-report.
- 37% working capital release through predictive buy-pay optimization.
Automation pod | Mumbai
Digital workers + human squads monitoring finance towers
Command center | London
Live KPI wall for CX + procurement journeysTrusted by operations leaders at
Fortune 50 banksTop 3 life sciences giantsGlobal 200 retailersNext-gen fintech leadersTelecom innovators
Value plays
Business process services engineered for measurable impact
Inspired by TCS BPS, we blend strategy, experience, and automation into modular plays so you can plug improvements into finance, procurement, HR, and CX without disrupting legacy cores.
Process Reimagination
Redesign mission-critical workflows with cloud-native platforms and domain accelerators.
- Process mining and benchmark modeling
- Composable workflows with low-code orchestration
- Controls, ESG telemetry, and risk guardrails
Automation & AI Ops
Scale RPA, GenAI copilots, and observability to eliminate manual handoffs.
- Automation discovery through bot factories
- Decision intelligence + knowledge AI
- Runbooks, drift detection, and resilience
Digital Shared Services
Stand up global business services powered by analytics, talent hubs, and experience design.
- Right-shoring and talent transformation
- Global command-center governance
- Data fabric for finance, HR, CX, and supply
Experience-Led Delivery
Blend CX, UX, and real-time insights to orchestrate human-centered operations.
- Journey-based service design
- Voice-of-customer and employee intelligence
- Continuous improvement playbooks
Surface value pools with process mining, experience diagnostics, and sustainability scorecards.
- CxO strategy labs with benchmark intelligence
- Process mining + business KPI cockpit
- Design standards with risk and ESG overlays
Deploy platform waves, digital workers, and AI copilots with change acceleration.
- Low-code orchestration and API-first builds
- Automation factory + knowledge AI
- Experience studios and adoption sprints
Command center operations with telemetry, continuous improvement, and talent co-creation.
- Unified KPI cockpit and predictive alerts
- Automation CoE with guardrails
- Evergreen release trains with talent pods
Immersive operations
TCS-style studios where digital workers, data, and talent converge
Walk the floor virtually: automation pods pulsing with KPIs, experience studios co-creating new journeys, and command centers watching every transaction stream.
28
Countries orchestrated
140+
Process canvases
20
Experience + automation pods
GenAI copilots guide close orchestration and exception management.
Source-to-pay fabric with supplier risk telemetry and guided buying.
Journey designers, CX researchers, and service architects co-create.
Observability, controls, and sustainability sensors for regulated clients.
See how TSAR orchestrates finance, HR, and supply chain services in one responsive command center.
Featured story
Business Process Services
Watch digital workers, AI copilots, and human experts collaborate on a unified operations runway purpose-built for scale and compliance.
- Jump-start transformations with 140+ pre-built process blueprints and templates.
- Plug in automation, analytics, and knowledge management without disrupting legacy cores.
- Deliver KPI visibility through a live command center with predictive alerts.
60%
faster cycle times
30%
higher SLA adherence
3x
automation throughput
Signature programs
Pre-built journeys to compress time-to-value
Co-create with design strategists, automation leads, and domain SMEs to launch platform waves in weeks.
Record-to-report
Digital Finance Command Center
98% STPAI-native finance control tower with auto-reconciliation, close orchestration, and KPI cockpit.
- 98% straight-through processing
- 11-day faster close
- Predictive compliance alerts
Source-to-pay
Connected Procurement Spine
37% WCRSupplier onboarding, risk, and payables digitized on a single experience layer with GenAI copilots.
- 37% working capital release
- 70% fewer disputes
- Persona-based supplier portals
Employee + client services
Experience-first Shared Services
45 NPSUnified service desk blending automation, knowledge AI, and human experts across global hubs.
- 45-point NPS lift
- 3x automation throughput
- 24x7 follow-the-sun delivery
140+
Process blueprints
Industry-calibrated plays for finance, procurement, CX, and HR.30%
SLA uplift
GenAI copilots with embedded governance and telemetry.24x7
Global hubs
Follow-the-sun delivery with analytics, design, and operations pods.Global delivery grid
Studios engineered like TCS BPS runways
Follow-the-sun pods blend design, domain, and automation so every process tower runs on a consistent experience stack.
20+
Delivery studios
24x7
Follow-the-sun pods
ISO 27001
Security posture
London, Bengaluru
Experience & Service Studio
Service blueprintingEmployee experienceJourney analytics
Pune, Guadalajara
Automation Fabric Factory
RPA + GenAI copilotsBot observabilityReusable accelerators
Dallas, Manila
Operations Command Center
Live KPI wallRisk control roomIncident playbooks
28-country rollout
98% STP
Record-to-report
37% WCR
Source-to-pay
Case study
Digitizing finance and procurement for a Fortune 200 manufacturer
TSAR unified finance, procurement, and supply chain operations on a cloud workflow backbone, embedding AI assistants and command-center visibility across 28 countries.
230+
Digitized workflows
Finance, procurement, HR, and CX towers45%
Cost-to-serve reduction
Automation plus talent-rightshoring4 mo
MVP rollout
From blueprint to live global command centerChallenge
- Fragmented ERPs and regional BPO vendors created 45 handoffs per transaction.
- Manual reconciliations delayed close cycles by 9 days and limited real-time insight.
- Customer and supplier experience suffered due to disjointed service catalogs and SLAs.
Solution
- Mapped end-to-end processes, then rebuilt them on low-code, API-first platforms.
- Deployed AI copilots, RPA bots, and auto-reconciliation engines across 230 workflows.
- Launched a global service experience layer with persona-based portals and intelligent routing.
Outcome
- 11-day faster close with 98% straight-through processing in record-to-report.
- 37% working capital release through predictive buy-pay optimization.
- 50-point NPS lift for internal customers using the new digital service desk.
Discover
5 weeks
Process mining, journey maps, value blueprintBuild
16 weeks
Platform rollout, AI/RPA waves, change enablementScale
10 weeks
Global transition, KPI cockpit, automation COE“TSAR turned our fragmented operations into a unified, insight-driven service that flexes with the business. We finally have transparency and velocity.”— COO, Global Industrial Enterprise
Connect
Request business process services
Share a little about your current operations so our Cognitive BPS leaders can line up the right design pod.
Strategy workshop
3-hour remote session with design strategists and automation leads to crystallize the value north star.
Value blueprint + transformation mapProcess mining sprint
Two-week diagnostic that ingests your event logs to surface automation-ready bottlenecks.
Prioritized automation and experience backlog